Starting May 1st for a undetermined limited time only, Arcadia will be accepting new dogs to join the club! We will be only accepting referrals from current established customers. Please set up your time today by email to reserve your required visitation appointment to be part of the Arcadia family!
Due to rising costs of operations, such as maintenance, repairs and supplies, Arcadia will be raising our prices starting April 1, 2024 to $60.00/dog/night. Keep in mind that this all inclusive price includes daycare for our boarders.
All existing discounts still apply, including multiple dog discounts.
You will be able to see the updated prices online April 1st.
Well folks, for the last 18 years we have not charged for credit card transaction fees, but that convenience is requiring to come to an end. Transaction fees add up to a significant expense over time and benefit the credit card company for services provided by us. You have probably seen many small and larger companies charge for this convenience. Many specialty credit cards (airline miles/points for example) charge very high rates, some up to 7%!! THOUGH, we wont be huge sticklers on this charge for every transaction as we have 2 set rates through our Point of Sale, Square, which has enabled us to have fixed charges and they will only be applied to high dollar invoices. Starting in 2024, any boarding charges over $600 will incur a non-negotiable 3% transaction fee added on. For credit cards that are not present (manually entered info over telephone), will incur a 3.5% transaction fee. Believe it or not, credit card companies do charge more for when a card is not swiped/tapped in person at the Point of Sale. This price point in which the transaction fee prompts is typically for bookings over 12 nights for 1 dog and about the same for 1 week for 2 dogs. Any bookings totaling lower than that will not incur this new fee.
Please click on the link provided to see the latest news on this subject.
Even though confirmed cases of the mystery illness have not been reported in Washington State at the time of this post, if a customer does not feel comfortable in boarding their dog over the holidays, we are not charging a cancellation fee. Please let us know ASAP if you plan to cancel your booking. In the meantime, try to avoid dog parks as they are not regulated by any official enforcement. And keep those vaccinations current! – 11/18/23
***Currently we are only accepting bookings from past and present established customers. If you have boarded your dog (past or present) at Arcadia, please inquire about availability via email, phone, or contact form. This includes all customers that have visited all the way back to 2006*** Updated 8/6/23
Arcadia will be closing its fax service option due to it being outdated, and frankly, only used legitimately 5 times over the last 2 years. Arcadia does not send any outgoing faxes and we mostly receive spam and the occasional (human) birth certificate from Los Angeles due to our fax number being only one number different from a hospitals fax number in Southern California. So, for the sake of faxing being useless for us and to protect any more mishaps from happening, the fax service is being eliminated. Huge blow to our communications capabilities. We suggest emailing future information to us at email@example.com or bringing hard copy paperwork to us in person.
Recently we have had an influx of inquiries pertaining to the acceptance of new dogs being allowed to join the ranch. We are currently not accepting new dogs at this time. Our Dog Ranch News column will be updated when the time comes. Thank you.
If anybody comes across any third party online coupons, they are fake and are not accepted here.
And just like that, our referral enrollment time is over due to amount of new referral inquiries received between Feb 2nd and Feb 21st. If you are reading this and you inquired between this timeframe and have received direct contact via email or phonecall from me, your dog(s) are still accepted to book dates at Arcadia after we set up an initial orientation. Check your junk folder! I responded to a couple customers that were referrals but I never heard back from them. I will hold your invitation for 2 weeks, after that I will assume you are no longer interested.
Over the course of the whole year, actually, improvements will be made to the property and ranch. Arcadia is upgrading and also adding more features over the course of 2022. These actions will not directly affect the operations functions, but may inhibit our ability to maintain a normal capacity as some rooms and areas will be getting improved at the time rendering the areas temporary off limits.