***Currently we are only accepting bookings from past and present established customers. If you have boarded your dog (past or present) at Arcadia, please inquire about availability via email, phone, or contact form. This includes all customers that have visited all the way back to 2006*** Updated 8/6/23
Arcadia will be closing its fax service option due to it being outdated, and frankly, only used legitimately 5 times over the last 2 years. Arcadia does not send any outgoing faxes and we mostly receive spam and the occasional (human) birth certificate from Los Angeles due to our fax number being only one number different from a hospitals fax number in Southern California. So, for the sake of faxing being useless for us and to protect any more mishaps from happening, the fax service is being eliminated. Huge blow to our communications capabilities. We suggest emailing future information to us at arcadiadogranch@live.com or bringing hard copy paperwork to us in person.
Recently we have had an influx of inquiries pertaining to the acceptance of new dogs being allowed to join the ranch. We are currently not accepting new dogs at this time. Our Dog Ranch News column will be updated when the time comes. Thank you.
If anybody comes across any third party online coupons, they are fake and are not accepted here.
And just like that, our referral enrollment time is over due to amount of new referral inquiries received between Feb 2nd and Feb 21st. If you are reading this and you inquired between this timeframe and have received direct contact via email or phonecall from me, your dog(s) are still accepted to book dates at Arcadia after we set up an initial orientation. Check your junk folder! I responded to a couple customers that were referrals but I never heard back from them. I will hold your invitation for 2 weeks, after that I will assume you are no longer interested.
Over the course of the whole year, actually, improvements will be made to the property and ranch. Arcadia is upgrading and also adding more features over the course of 2022. These actions will not directly affect the operations functions, but may inhibit our ability to maintain a normal capacity as some rooms and areas will be getting improved at the time rendering the areas temporary off limits.
Howdy folks, we are sorry to notify everyone that Arcadia does not offer a daily daycare service. We haven’t offered daily daycare since about 2012. We are a dedicated boarding facility that provides day play on the ranch for boarders only. A boarding only operation helps regulate the energy levels and maintain the settled in pups that are here for a consistent safe and calming environment.
Sorry to say that many customers have been abusing and not respecting the hours of operation here at the property for years (showing up early/late, not dropping off by the designated cut off time.) The info has been posted on the website since 2006 and disclosed to the customer at the time of their first visit and every time a customer makes a booking thereafter. We reached our 15-year anniversary on this most recent Memorial Day weekend, with that said, we think its about time to stick to our protocol 100%. Business hours are our office hours. When we are closed, we are closed, the gate will be closed, therefore you cannot come in before we open and after hours. If you call us expecting special treatment, we are sorry. Yes, we live here on site, and even more so for that fact that we have to separate work from home, since this is a 7 day/week job. We are not done working after the office hours end, the care we provide for the dogs starts when we wake up to the time we go to bed. We are an alternative boarding facility that requires a different set of rules to make it run safely and correctly, all that we ask is that our protocol is followed and respected. We have and will continue to work out the best possible timing for appointments within our windows of operation. In the case that these rules are not followed, we will no longer be able to do business with that customer.